Frequently asked questions

How much will it cost to post my photos to you?

Based on 50 photographs securely packaged and sent via Royal Mail Recorded Delivery it will be approximately £££££. The price will be higher for more photographs but this will give you an estimate.

How long will it take for you to convert my photographs?

We aim to scan your photos the same day we receive them so you should have access to the digital versions within 24 hours. We scan the photos and then they undergo full quality control checks before we release them to you. When they are available we will send you a link and instructions so you can see them.

When will I get my original photographs back?

We will return the originals back to you after we have completed the scanning process. We send them Royal Mail Recorded delivery so they should be back to you within a couple of days.

What if I get stuck and need help?

First of all. Don't worry. We are here to help. Simply drop us an email at support@scanphotos.co.uk and we will happily help to resolve your issue.

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